Customer Reviews

Five Stars

My front number plate came off after I hit a flood on the way home. Called Swale Auto Services in Richmond the next morning as they are close to where I work, popped in at the end of the day and they fixed it as soon as I arrived, no charge. I was in and out in about 5 minutes. Really cheery receptionist and the guy who fixed my number plate was great. Would definitely use them again.

Light bulb needed changed and the guys over at Richmond changed it there and then. Before starting their day. Top service and cracking customer service.

Five Stars

Great group at Brompton on Swale.
Made me feel at ease and went above and beyond to make the process go smoothly, didn't have to worry about anything.
Love my new car!!

Great staff,

Excellent service from a family run business.

Effortless car purchase. Not pushy, friendly, helpful and a pleasure to deal with. Recommended.

Excellent customer service this is the second car I have bought from them.

Excellent service and well presented vehicles. No. Pressure selling and allowed plenty of time to view and the drive vehicles. Needed small amount of after sales care and this was provided quickly and efficiently. Gavin was a pleasure to deal with and the other members of staff were all ready to answer any queries and provide help as required. Overall a first class service was provided.

Good selection of cars, professional staff.

Five Stars

Very helpful staff at both places.
There was a good range of vehicles for sale at reasonable prices.

Nice and helpful staff, a good selection of car's

Genuine Garage would happily deal with the guys again car was exactly what they said it was also checked up history on car that timing chain had been done, service had also been done, I was naturally suspicious going to a dealership but I had a great experience, car was a well looked after example and they even put me a full tank of v power in. highly recommend

Viewed a vehicle today, vehicle well presented & sales man very helpful & polite, did not feel under pressure to buy ....test run arranged without any problem....excellent service

Bought a Range Rover recently and sales/aftersales have been excellent. Great communication, friendly and helpful. Highly recommended.

I would like to thank Gavin and all at Swale Auto Sales for the fantastic customer service they gave to my daughter during her recent car purchase. The car is exactly what she wanted and without doubt the best we have viewed during our search.

Absolutely amazing Garage with well priced Cars. Sam was really friendly and will do everything to make sure you're comfortable and looked after during the buying process.

Just had my little car serviced and MOT'd and can honestly say this is a very good garage, from the moment I walked into the reception, the staff were very friendly and professional. And carried out only the work was necessary, Which was really appreciated for their honesty. So I would highly recommend this garage, they give you very good service.

Bought an audi A4 here, had a few issues and the guys bent over backwards to help us and make this a great experience. I recommend to all.

This place is staffed by some great lads, never pushed me in to a sale or tried to over sell the car. Was give a full MOT and service as well as 12 month RAC break down cover included for free. Would definitely buy from them again.

Got a nissan qashqai from here had a few problems and they got it sorted straight away.

Best car sales I've ever used ,no hard sell staff very good ,and you get a lovely cup of tea.

Spot on lads

Took my saab 95 to be fixed as a garage in Portsmouth did a part job fixing it. Moved up here and researched best garage reviews. Swale autos came up top rated. What I can say is the reviews are accurate. Phil and his team were brilliant. No up sell, no bull, just straight to the point and fixed my car with minimal effort to me. The parts even had to be ordered from Sweden. Reasonable price and a complete fix. I will be using swale autos as my go to for all car related problems and I would recommend everyone who reads this does the same. Best garage I've been to 10 out of 10.

Five Stars

Had a problem after 6 months with car purchased from Company. Even though no legal obligation to help they did. Dealt with Caroline who kept me fully updated with progress and company went above and beyond with after care. Highly recommend.

Thanks to Jason at Swale Autos for giving me a great price for my car. I wanted to sell my car & unfortunately I didn't have the time to sell privately. Other dealerships in the area seemed to mess me around & not give me a price that reflected the quality & condition of my car. However, Jason was thorough & honest throughout the process & I can't thank him enough for his professional & efficient service.

The dealership was very impressive and they have hundreds of cars, over two sites, so if you're looking to change your motor, the lads at Swale Autos with help you throughout the whole process!

went in and spoke to Lee as he was the first person I saw, extremely helpful and brilliant customer service, everyone working here is extremely helpful and they have very very fair prices. I managed to walk in and walk away with a new car two days later with no problems at all. Extremely happy and will 100% be coming here again. Would recommend everyone to go to swale autos!!!